GovernmentCollector's blog
Public Record Requests
So, I was just fortunate enough to be involved in a class to learn about what constitutes a "public record". Interestingly enough, public records are governed by Title 39 of the Arizona Revised Statutes and as such I've learned a few IMPORTANT things about requesting public records in Arizona. Here's a few things I thought I'd share:
The Kindergarten Mentality
Here in my office, the other collectors have a BAD habit. When one of them is caught doing something they KNOW they shouldn't be doing, their FIRST istinct is to rat on someone else. This is usually counterproductive as it only serves to show management that those below them have no respect for their authority. Technically, they are saying, "Since you seem incapable of doing your job, let me do it for you."
"The boss drives people; the leader coaches them. The boss depends on authority; the leader on good will. The boss inspires fear; the leader inspires enthusiasm. The boss says "I"; The leader says "WE". The boss fixes the blame for the breakdown; the leader fixes the breakdown. The boss says, "GO"; the leader says "LET'S GO!"
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