Entertain me: The Secret of Happiness is...
...low expectations.
When you have no choice, your expectations are low and the world, or at least the supplier, is responsible.
When you have 100s of choices and you are still not happy with the ones you make, you blame yourself.
The more options we have, the more we regret what we didn't choose. This opportunity cost becomes a lingering regret that subtracts from the satisfaction of the choice.
That’s a distillation of the core of Barry Schwartz's excellent book The Paradox of Choice: Why More Is Less, which Schwartz says he wrote after counting 175 different salad dressings and 75 iced teas on his local supermarket shelves and thinking, “This is crazy”.
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No!
Low expectations are the secret of non-unhappiness due to not meeting expectations. It is not the secret of happiness. At best you get comfortable contentment. At worst you get numb boredom and a non-life.
Read Czikszentmihalyi's (sp?) 'Flow' -- the core secret of happiness is 'achievable challenge'. Taking on something that stretches you, but which is not impossible. He also talks about the 'autotelic' personality -- a person who sets their own goals to create a workable balance of challenge.
Managing expectations is of course important and setting them unrealistically high will often lead to disappointment -- perhaps the realm of the pessimist who wants to affirm their attitude of 'it's not worth it'.
So: to be happy, start with a positive attitude, then look for stretching, but achievable challenges. When things do not work, adjust the challenge, not your attitude.
:Dave
The Secret of Happiness: What Schwartz actually means
Thanks for that, David. It is the 'Entertain Me/Be Entertained' Group, so you need to read the original with tongue in cheek. The 'low expectations' answer Schwartz is talking about is in the context of constant consumer dissatisfaction - the 'you can never get enough of what you don't really need' thing that The Zen Master put into The Zen Garden recently. In being glib, I didn't give enough background on Schwartz's book.
He is talking about 'customer expectation inflation' - The more customers expect (the more an offer is hyped, or the higher that standards are pushed as luxury offers become commoditised), the less satisfied/happy they are likely to be.
So, we get the situation of quality constantly improving but customer satisfaction rates within whole countries (like the American Customer Satisfaction Index) not improving. And we get a surfeit of material goods and food and comfort in the West, but not a corresponding increase in happiness.
He also cites a lot of research showing that too much choice leads to stress, as it raises our expectations that if we choose right, we will be happy. But, the research shows, the path untaken - the lingering thought that the choice we didn't make is the better one - creates anxiety and blunts happiness with the choice taken.
In the context you are talking about - life, work, challenges, personal fulfilment and achievement, I absolutely agree with you. Schwartz's 'don't expect much and you'll be happier with the outcome' refers to consumer purchases and the idea that we can make our life perfect if we just choose right.
Charles Handy talks about the Greek word 'Eudamonia', commonly translated as 'happiness', as being really about fulfilment and the kind of stretch and learn and achieve that you refer to. And that doing what we do best and feel fulfilled in doing - being in the flow, in particular - is what we really need every day to be happy. He points out that Jefferson understood this when he wrote 'life, liberty and the pursuit of happiness', but that the 'happiness' part is too often misconstrued as hedonism, a life of leisure, a surfeit of choice, of material goods etc.
So, that's the tease in the original post. It wasn't really trying to say 'Have low expectations' as a general rule of life.
I'm not sure about 'achievable challenge'. I'm more taken with the idea that our reach should exceed our grasp, or whatever Browning said, or our aspiration should always be an inch or two beyond what we think we are capable of. And 'achievable challenge' might be close to an oxymoron. If it's achievable, then surely it isn't a real challenge.
Lost our way perhaps?
The more we have the more fear losing it...The more choice we have the more confused we become...I don't think it is about 'low expectations'...merely more simple expectations..understanding what is really important...some of the happiest people in the world have very little.
With customers it is the same keep it simple give them what they want and they will be happy with you..you don't need to have gold plated taps..when they just want chrome..if the customer doesn't see value in the 'quality' and often in the business this is added extras then there is no value. That is why I believe many businesses struggle with customer satisfaction.Â
A lesson in that for us do you think?Â
Kate
Schwartz
Interesting parallel here between what consumers feel, and how, if you offer your employees tangibles as a bonus, that after a few years, it becomes the expected norm, so you have to then reward them with more or greater tangibles.
Any comments?
Kano needs
This is related to Kano needs. Unspoken delight needs become requested performance needs become unspoken basic expectations.
:D
Happiness is (impute the animation 'kissing cousins'):
A clear conscience and the ability to enjoy unhindered sleep...
Cheers :)
1Cor1:7 But God has chosen the foolish things of the world to put to shame the wise, and God has chosen the weak things of the world to put to shame the things which are mighty...