Relax! A Happy Business Story
By Henry Stewart, Cathy Busani and James Moran
Hub member and old friend of mine Henry Stewart has recently produced another book based on leadership learning from his award-winning company. That made me look again at this, Henry's book from a few years ago. And I thought it makes a great manifesto for how to lead in 2012. You can download a free pdf copy of this book (and Henry's new one!) on this link:
In this fictional tale, a highly stressed small business owner discovers a new way to run his company.
What would your organization be like if you completely trusted everybody? What would you have to do to get to that point?
Chapter 1: About Trust and Information
Chapter 2: Celebrate Mistakes
Weekly Mistake meetings - people talk about the mistakes that they made and how they could do things differently. Admit when you, the boss, make a mistake.
Chapter 3: What to Judge Your People On
How are they going to know how much you appreciate them unless you tell them? Recognize when anyone does a good job and make sure they all know that you're pleased with their work. By showing that you appreciate them you'll increase their motivation and enthusiasm and consequently improve their morale.
Chapter 4: Listening is Different From Hearing
Chapter 5: Believe the Best
Always believe the best of your staff. Believing the best should form the basis of every communication.
Chapter 6: Hire For Attitude Train for Skill
Chapter 9: Work/Life Balance
Chapter 10: Putting it All Together
Author of this book, Henry Stewart, in these videos, talks about some of the learning from the book:
by Jim Taggart
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