How to lead in a downturn: a four-page pdf

I've added my latest quarterly newsletter to this 'Document Exchange' area of The Hub, in the hope it is of use to you. Its theme is how to strengthen your leadership in a downturn. As a lot of leaders are facing this situation at the moment - leading through more difficult trading conditions - I hope it is of use. Joe. PS Click on the headline, below, to download it.

Contents include:

- A page on how to improve your team leadership, including why outward bound teambuilding, and most other team improvement strategies only focus on one third of the effective team tripod

- A section on service and leadership in tough times and how the need to focus on customers is more important than ever

- A couple of recommended books, with short reviews

- A page on employee engagement and how it is vital in a downturn,  but don't think it is all there is to a high performance employee strategy. Getting engagement right is only part of the solution.