This is from Adair on Leadership, a book that summarises the thinking of John Adair.
Some tips in handling appraisals:
• Have all necessary data available
• Put the other person at ease
• Control pace and direction of the interview
• Listen… listen… listen
• Avoid destructive criticism (encourage self-criticism)
• Review performance systematically
• Discuss future action
• Discuss potential/aspirations
• Identify training/development required
• Avoid common pitfalls, such as:
- dominating the conversation
- making promises unlikely to be kept
- expecting dramatic changes overnight
- blaming those not present.
by Jim Taggart
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