Alan Zimmerman

Thanks to whoever recommended Alan Zimmerman's Tuesday Tip (Colin? Kate?). It prompted this...

I was reminded again yesterday, when working with a large company on their leadership development, that a lot of managers have never been through a downturn and simply don't know what to do in the face of one. A lot of the sales managers at the company I was visiting yesterday have only ever sold into a booming market, where customers snatched what they were selling from their hands; marketing likewise, operations the same.