Baby Boomers

Gen Y Should Give Us Hope: It’s About Self-Empowerment

Young People

 

Society, for whatever reason, has traditionally looked at youth as pampered, lazy and possessing no goal in life.

Customer Service and the Role of Leadership

Streesed Employee 2You go to the grocery store, hardware store or a restaurant. You expect the staff to know what they’re doing, to be efficient, pleasant and to answer your (often) unreasonable or inarticulate requests.

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