It occurs to me these 'Ten Commandments' that my head of imagineering, Marty Sklar, came up with a few years ago, apply largely (though not entirely) to how to lead as well as how to run a compelling guest experience. you can map most of these rules onto your leadership practice. What do you think? - Walt
1. Know your audience
Don't bore people, talk down to them or lose them by assuming that they know what you know.