Jim Taggart's picture

Leadership and the Bottom Line

PVM1A ton has been written over the years on recognizing and rewarding employees. I’m not going to revisit that. We’ve all been there, done that.

Jim Taggart's picture

The Myths of Creativity: Book Review



What do the words “creativity” and “innovation” mean to you?


Do you imagine a Back to the Future Christopher Lloyd character, bursting forth with spontaneous ideas? Or perhaps you think of a Steve Jobs, obsessing over every detail, a perfectionist who could be exceedingly hard on his employees. Or maybe you envisage a team crammed into a meeting room brainstorming ideas.

Jim Taggart's picture

Customer Service and the Role of Leadership

Streesed Employee 2You go to the grocery store, hardware store or a restaurant. You expect the staff to know what they’re doing, to be efficient, pleasant and to answer your (often) unreasonable or inarticulate requests.

Jim Taggart's picture

Into the Storm: A Real-World Lesson on Leadership and Teamwork

Storm 2

Picture yourself in a small 35 foot sailing boat, looking up at waves 80 feet tall, salt spray stinging your face like a sand-blaster.

Your boat goes weightless as you fly off the edge of a wave, crashing down 30 feet into what feels like concrete.

Jim Taggart's picture

What Keeps Leaders Up at Night?

Lipkin bookDo you often worry as a leader about your work responsibilities, or how your boss perceives you, or whether your co-workers or direct reports respect you? How do you deal with these thoughts?

Gordon Tredgold's picture

Addition through Subtraction

Addition by SubtractionPosted on 19 June, 2013 by Gordon Tredgold

bad apple