Anonymous's picture

Leading Change: What does Change mean to You?

The other day I heard a senior leader say: “More than ever we live in times of change. Our organization will have to face the fact that what was will disappear. We will have to adjust and reinvent ourselves or we will be pushed aside and others will take our place.”

Jim Taggart's picture

No Soup for You! Tales of Amazing Customer Service

Customer ServiceMany, many years ago, when our now four adult kids were wee ones, Sue and I would take the family on adventurous vacations, typically involving tents and sleeping bags. When we look back at those days in the late eighties and early nineties, we scratch our heads and ask whether we were insane. We definitely wouldn’t do it now as older Baby Boomers.

Gordon Tredgold's picture

Redefining possible

Redefining Possible



As leaders one of our roles is to set big, bold, inspiring goals for our teams.

Gordon Tredgold's picture


TeamworkPosted on 14 April, 2013 by Gordon Tredgold

When I started in my quest to run a marathon 6 months ago, it was something that I decided I wanted to do, primarily to raise money for cancer charity, and given it is quite an undertaking I expected that I would end up doing this on my own.

Jim Taggart's picture


Phil BuckleyIn this post I’m sharing a book I recently read, along with many of its key highlights and my personal thoughts.

Gordon Tredgold's picture

What if you couldn't fail


One of the questions my coach Julie Starr often asks is “what would you do if you knew you couldn’t fail?”.

This is a great question, as it really does make you think and open your mind up to possibilities, rather than failure. It also makes dream feel a little bit closer.