You go to the grocery store, hardware store or a restaurant. You expect the staff to know what they’re doing, to be efficient, pleasant and to answer your (often) unreasonable or inarticulate requests.
One of the things our work with multinational companies has taught us is the growing importance of cross-team collaboration. For 21st century businesses it has become a vital prerequisite for building success. And this has an impact on the team development initiatives you undertake.
We see two major evolutions taking place in today’s business reality, which affect team collaboration: