INNOVATE, Or Die! Why Results-based Visionary Leadership is America’s Solution

From Changing Winds

I’m a human sponge when it comes to trying to understand what’s taking place in the world. I’m especially interested in competitiveness issues and where leadership AND management fit in as essential cornerstones to enabling companies to thrive in uncertainty and volatility. I try to synthesize what I read, integrating it with my work and life experiences.

Free AMA hosted Webcast with Mintzberg on Management

"Join world renowned management writer and business education “rebel” Dr. Henry Mintzberg for a free-wheeling conversation on management as it is practiced." (from AMA website).

You must pre-register with AMA at this link before the event:!.aspx

Date of Event: Sep 29, 2010
Time: 12:00 PM - 1:00 PM EST

What You Will Learn

A Race to the Bottom in Customer Service: How Low Can You Go?

From Jim's blog Changing Winds

All organizations, whether public, private or non-profit, like to espouse that they’re client or customer focused. Being “client centric” is what excites public servants, at least in my experience. There’s what I’ll bluntly call a mammoth load of BS when it comes to what organizations purport they provide and what they actually deliver when it comes to serving clients and customers. The disconnect can be palpable.

Back to the floor: Lewis Hamilton and Jenson Button put together the McLaren Mercedes Formula One car

I used to work with the McLaren Mercedes Formula One team and their teamwork was like nothing else I've ever seen - They seem to read each others' minds. Matt Bishop at McLaren just sent me this video. He swears the drivers Jenson Button and Lewis Hamilton did indeed put the car together. A lot of leaders try 'back to the floor' initiatives - getting senior management to work in others' shoes for a day. It's one of the most powerful things you can do. This is a great example of it. Phil Dourado

What's on Your Plate

Nick McCormick interviews Nance Guilmartin, author of The Power of Pause.  She explains her process for prioritizing in this Management Tips Podcast.

Jeffrey Immelt, Please Meet Henry Mintzberg: Fixing GE’s Leadership Challenge

Poor Jeff Immelt. Despite better than expected earnings by Wallstreet, General Electric’s first quarter still sank by one third, weighed down mainly by its GE Capital unit, but also due to weak performance by some of its heavy industrial divisions. Seen as a general indicator of the U.S. economy’s performance (the results of its wide-ranging product line) GE still has a mountain to climb if it ever hopes to regain its former prominence.

How things have changed since former CEO Jack Welch retired from GE in 2001 after 20 years at the helm.

Know Top Ten Facts about Stress Management

A stress for a week will boost your zeal and help you improve your productivity but on the contrary, if stress exceeds more than a week then it is harmful to the person’s physical as well as mental state. So in order to keep this in track you need to know about stress management and how it deals efficiently with the stress levels and make you free from all the worries.


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