Jim Taggart's picture

“Are We There Yet?” A Guest Post on Employee Engagement by Bret Simmons

From Changing Winds

One of my favorite leadership blogs is that of eponymous Bret Simmons. Bret’s insightful perspectives on leadership issues, based on his experiences, teaching and consulting, bring a lot to the subject, and in particular the virtual conversations going on in cyberspace. One of his recent posts really resonated for me, and I’m sure you’ll find his observations and questions penetrating.

Jim Taggart's picture

INNOVATE, Or Die! Why Results-based Visionary Leadership is America’s Solution

From Changing Winds

I’m a human sponge when it comes to trying to understand what’s taking place in the world. I’m especially interested in competitiveness issues and where leadership AND management fit in as essential cornerstones to enabling companies to thrive in uncertainty and volatility. I try to synthesize what I read, integrating it with my work and life experiences.

Jim Taggart's picture

How Committed Are You to Customer Service? Meet Matt Fusco of The Rugged Mill

Every fall, Sue and I make a trip to New Brunswick to visit her folks and other relatives and friends. We’ve been doing this pilgrimage since moving away from the province in 2000. Our preferred route to New Brunswick is through New York States, Vermont, New Hampshire and Maine. We know the roads like the back of our hands, marveling at the incredible beauty of the Adirondacks and the Green and White Mountains.

Philip LeNir's picture

Free AMA hosted Webcast with Mintzberg on Management

"Join world renowned management writer and business education “rebel” Dr. Henry Mintzberg for a free-wheeling conversation on management as it is practiced." (from AMA website).

You must pre-register with AMA at this link before the event:!.aspx

Date of Event: Sep 29, 2010
Time: 12:00 PM - 1:00 PM EST

What You Will Learn

Jim Taggart's picture

A Race to the Bottom in Customer Service: How Low Can You Go?

From Jim's blog Changing Winds

All organizations, whether public, private or non-profit, like to espouse that they’re client or customer focused. Being “client centric” is what excites public servants, at least in my experience. There’s what I’ll bluntly call a mammoth load of BS when it comes to what organizations purport they provide and what they actually deliver when it comes to serving clients and customers. The disconnect can be palpable.

Phil Dourado's picture

Back to the floor: Lewis Hamilton and Jenson Button put together the McLaren Mercedes Formula One car

I used to work with the McLaren Mercedes Formula One team and their teamwork was like nothing else I've ever seen - They seem to read each others' minds. Matt Bishop at McLaren just sent me this video. He swears the drivers Jenson Button and Lewis Hamilton did indeed put the car together. A lot of leaders try 'back to the floor' initiatives - getting senior management to work in others' shoes for a day. It's one of the most powerful things you can do. This is a great example of it. Phil Dourado

Anonymous's picture

What's on Your Plate

Nick McCormick interviews Nance Guilmartin, author of The Power of Pause.  She explains her process for prioritizing in this Management Tips Podcast.

Jim Taggart's picture

What Are Your Organization’s Core Competencies? Remembering C.K. Prahalad’s Thought Leadership

Much of the management literature consists of books, articles, papers, etc. with short shelf lives. Fads come and go, and frequently the supposedly best-practice companies profiled disappear or suffer lingering declines to oblivion. Yet there are pieces that are keepers, retaining their value to the thought literature over time.

Jim Taggart's picture

Jeffrey Immelt, Please Meet Henry Mintzberg: Fixing GE’s Leadership Challenge

Poor Jeff Immelt. Despite better than expected earnings by Wallstreet, General Electric’s first quarter still sank by one third, weighed down mainly by its GE Capital unit, but also due to weak performance by some of its heavy industrial divisions. Seen as a general indicator of the U.S. economy’s performance (the results of its wide-ranging product line) GE still has a mountain to climb if it ever hopes to regain its former prominence.

How things have changed since former CEO Jack Welch retired from GE in 2001 after 20 years at the helm.