Respect
Show positive intent and assume the best of others
"gaargh - they just don't understand the sheer volume of stuff I have to deal with!!"
isn't because they want to make life difficult.
We all only ever want the best.
R
Changing Minds Group: The different kinds of Followership and how they help define Leadership
The nature of leadership can perhaps be best understood by turning the coin over and studying followership. Why do people follow leaders? If we can understand this, then we will be a long way down the road to creating those followers and hence becoming an effective leader.
People don't just follow anyone. You can't just say 'follow me' and expect people to follow out of the goodness of their hearts. You have to give them good reason for them to follow.
Key aspect of creating followers:
Why doctors get sued, and how to predict which ones will (Medical Leadership Group)
From Malcolm Gladwell's book Blink - The Power of Thinking without Thinking:
"Recently the medical researcher Wendy Levinson recorded hundreds of conversations between a group of physicians and their patients. Roughly half of the doctors had never been sued. The other half had been sued at least twice, and Levinson found that just on the basis of those conversations, she could find clear differences between the two groups.
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