Servant Leadership

Spotted in Hub Member Nick McCormick's newsletter 'The Be Good News':

"The first responsibility of a leader is to define reality.

The last is to say thank you.

In between, the leader is a servant." -- Max De Pree

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I love the off-hand way Colleen Barrett, a legal secretary by training, who is now President of Southwest Airlines, the most succesful airline in US aviation history, says in the opening of her talk here 'servant leadership...a phrase I had never heard of' or something like that.

You don't have to know the theory to put it into practice. This clip, from Wharton, is about 25 minutes long, so maybe best viewed over a lunch break or something.

The Olympics are launched today. This caught my attention in my inbox this morning: 

Here's the inspiring clip, and below is the link to Avaaz where you can shake hands or just find out more:

Just came across a story about Rabbi Chaim Soloveitchik by Victor Parachin in July’s Toastmaster Magazine…

The following is an excerpt from Jack Hayhow’s book, The Wisdom of the Flying Pig.

“On boss’ day, 1994 the employees of Southwest Airlines bought and paid for this ad in USA Today…�

Thanks Herb