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Jim Taggart's picture
By Jim Taggart Jul 7 2014

Leaders Pay Close Attention…and Then Act

Hardly any faculty is more important for the intellectual progress of man than ATTENTION. Animals clearly manifest this power, as when a cat watches by a hole and prepares to spring on its prey. – Charles Darwin (The Descent of Man, 1871) We humans consider ourselves to be the superior beings on Mot...
Cindy Solomon's picture
By Cindy Solomon Jul 2 2014

One Thing Business Owners Can Learn From Dogs

My editor used to have a wonderful black lab named Sophie. As dog owners (and parents) are wont to do, Nancy sometimes shares stories of Sophie’s upbringing as a way of clarifying a particular customer service point I’m trying to make. (It’s usually amusing so I let her get away with it.) In one su...
Walt's Frozen Head's picture
By Walt's Frozen Head Jun 30 2014

How to lead like Walt

1. Connect with People on a Personal Level "Whenever anyone called him Mr. Disney he got upset. It was always Walt. And he always knew your name. In the early days, we didn't wear name tags, but Walt still called you by your first name. Once he knew your name, he never forgot it." - Gary Carlson, Di...
Jim Taggart's picture
By Jim Taggart Jun 30 2014

10 Leadership Lessons to Succeed During Turbulent Change

In my new ebook Workforce of the Future: Building Change Adaptability, 2nd Edition I present four major forces that are exerting major impacts on our planet and its seven billion inhabitants. However the core of the ebook is about leadership, specifically what each of us can do, regardless of our st...
Gordon Tredgold's picture
By Gordon Tredgold Jun 23 2014

5 Leadership Lessons from Coach Carter

As many of you will know, two of my biggest passions are sports and leadership, so whenever I get something that mixes the two I am doubly happy. Today I watched the movie Coach Carter, not the first time I have seen it, but I do love this film, it has some great leadership lessons and also some gre...
Gordon Tredgold's picture
By Gordon Tredgold Jun 23 2014

Leadership Lessons from Game of Thrones

As I watched the season finale of Game of Thrones yesterday it reminded me of one of the most important lessons we need to learn as leaders, and that is what does success look like, real success. Sometime we think we know, but often we only see the the problem and removing the problem is not the sa...
Gordon Tredgold's picture
By Gordon Tredgold Jun 23 2014

Whats the Role of Leadership in Teamwork

We are currently in the midst of World Cup Fever. We follow our teams with hopes, with high expectations, many of which our teams will fail to achieve, and when they fail we will look for someone to blame. But who’s fault is it? Many of us will blame the referees, maybe we will blame the players, or...
Gordon Tredgold's picture
By Gordon Tredgold Jun 23 2014

Leadership Isn’t Always a Bed of Roses

As Leaders sometimes we get so bogged down in the day-to-day management associated with the roles we take that its practically impossible for us to implement the visions that we would like. This is especially true for new leader who often come into posts with great ideas, but are unaware of the dail...
Jim Taggart's picture
By Jim Taggart Jun 23 2014

Climate Change’s Call for Leadership

We hear every day about the problems facing Mother Earth, whether it’s melting polar icecaps, droughts in the Southwest United States or Northeast Africa, or violent storms that lash out suddenly, destroying property and killing people in their wake. More and more people are paying attention to thei...
Cindy Solomon's picture
By Cindy Solomon Jun 17 2014

Hippocrates on Customer Service: First, Do No Evil

See Me Acknowledge my unique needs in all you do from product development ... to process planning ... to connecting with me in meaningful ways both online and in person. I’ll do the same for you. Speak to me Have internal processes in place that allow you to interact with me as if we are good friend...