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Phil Dourado's picture

How to avoid one-dimensional thinking

By Phil Dourado Mar 20 2014
I like Michael McKinney's blog post over on the always-readable Leadership Now blog: This is the link (hover over it and you'll see): How to avoid one-dimensional thinking. "As human beings, we easily deceive ourselves in ways that are completely unknown to us, says Michael." Too true. I recent...
Jim Taggart's picture

It’s About Power With…Not Power Over

By Jim Taggart Mar 16 2014
 Jim Prince, a Tennessee businessman, succumbed to cancer in November 1998. As he fought the cancer over the course of many years, he came to realize that he “…had never done anything to benefit future generations.” He eventually decided to leave 513 acres of prime hiking land to outdoor enthus...
Jim Taggart's picture

Introduce the Right Hand to the Left: 10 Lessons in Customer Service

By Jim Taggart Mar 9 2014
I decided it was time to get a new smart phone. My three year-old HTC Evo, while a solid device, was getting increasingly slow, neurotic at times and heavy to carry. After researching which phone would best suit my needs I decided on a Blackberry Z10, manufactured by Canada’s former Research in Moti...
Jim Taggart's picture

The Anti-Minimum Wage Con Job Argument

By Jim Taggart Mar 3 2014
 This is not a post about leadership, or at least directly. It’s about people who work their butts off but who have become the disenfranchised, the contemporary version of 19th Century France when abused workers revolted.I’ve been a loyal reader of The Economist for three decades. The...
Gordon Tredgold's picture

Don’t Let Your Comfort Zone Be a Prison For Your Achievements!

By Gordon Tredgold Feb 27 2014
Our comfort zone is not our friend, it keeps us as a prisoner and stops us from achieving our full potential. It seems to be designed to make us settle where we are, like a comfortable chair which is difficult to get out of. We will never achieve our full potential sat in our comfort zone, we will o...
Phil Dourado's picture

What a hotel leader learnt from a primary school head teacher

By Phil Dourado Feb 26 2014
I've been working with a hotels' company on developing their leadership over the past few years, and one of their hotel General Managers told me that he had visited a primary school to look at how teachers inspire and motivate.That in itself was an inspired example of how to look outside your own ex...
Gordon Tredgold's picture

You Need To Know Where You Are In Order To Get Where You're Going

By Gordon Tredgold Feb 25 2014
If Transparency is all about understanding where we are, tracking our planned progress against actual progress, to ensure that we are on track to succeed, then one of the best tools to help with that is, in my opinion, Earned Value Management (EVM). Implementations of EVM can be scaled to fit projec...
Jim Taggart's picture

Square Astronaut, Round Hole: Sweat the Small Stuff!

By Jim Taggart Feb 24 2014
 “Don’t sweat the small stuff.”We’ve heard that expression a lot in the past and still occasionally today. It was made popular in the self-help and pseudo leadership literature in the nineties. Indeed, one compact book went by that title, written by Richard Carlson in 1997.For some–pe...
Gordon Tredgold's picture

Why Don't We Recognise People More?

By Gordon Tredgold Feb 18 2014
There’s a saying ‘What we recognise gets repeated’ which implies that recognition is one way to create the culture we want, by recognising the behaviours that we want repeated. I also believe that recognition is one of the key lubricants in creating successful organisations and developing winning cu...
Jim Taggart's picture

Decency, Humility and Personal Leadership

By Jim Taggart Feb 17 2014
I moved a lot as a kid. Born in Winnipeg, Manitoba in 1955, I was still chortling and babbling when we moved to Montreal where we lived for a few years before heading to Battlecreek, Michigan for two years (where I started school). Then it was back to Montreal for many years, when suddenly at the en...