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Gordon Tredgold's picture
By Gordon Tredgold Jun 23 2014

Whats the Role of Leadership in Teamwork

We are currently in the midst of World Cup Fever. We follow our teams with hopes, with high expectations, many of which our teams will fail to achieve, and when they fail we will look for someone to blame. But who’s fault is it? Many of us will blame the referees, maybe we will blame the players, or...
Gordon Tredgold's picture
By Gordon Tredgold Jun 23 2014

Leadership Isn’t Always a Bed of Roses

As Leaders sometimes we get so bogged down in the day-to-day management associated with the roles we take that its practically impossible for us to implement the visions that we would like. This is especially true for new leader who often come into posts with great ideas, but are unaware of the dail...
Jim Taggart's picture
By Jim Taggart Jun 23 2014

Climate Change’s Call for Leadership

We hear every day about the problems facing Mother Earth, whether it’s melting polar icecaps, droughts in the Southwest United States or Northeast Africa, or violent storms that lash out suddenly, destroying property and killing people in their wake. More and more people are paying attention to thei...
Cindy Solomon's picture
By Cindy Solomon Jun 17 2014

Hippocrates on Customer Service: First, Do No Evil

See Me Acknowledge my unique needs in all you do from product development ... to process planning ... to connecting with me in meaningful ways both online and in person. I’ll do the same for you. Speak to me Have internal processes in place that allow you to interact with me as if we are good friend...
Cindy Solomon's picture
By Cindy Solomon Jun 13 2014

5 Things Chipotle Can Teach Your Company

Everyone’s all atwitter about Chipotle right now. Why? Because they’re redefining the fast-casual food industry with organic ingredients, sustainably farmed food, and a fresh, new way of managing people. Even those of us who work outside the hospitality industry can learn a few things from their s...
Cindy Solomon's picture
By Cindy Solomon Jun 9 2014

Service Secrets from the Final Four

It was early April, so naturally, I was in Nashville for the NCAA® Women’s Final Four® ... because I’m tall. No, seriously I’d been following the teams and rooting for my favorite players so I was primed and ready. And yet, what I was looking forward to most was sampling some of that famous hos...
Jim Taggart's picture
By Jim Taggart Jun 9 2014

Begin With the End in Mind

How often have you started a project at work, or been part of a community effort that took some time to get off the ground, to discover partway through that your team had lost its way, unsure of what was the original goal? This happens all too often. And what’s scary is when it happens to large gove...
Aad Boot's picture
By Aad Boot Jun 5 2014

Strategy Execution: Why It Often Fails

A senior executive recently shared with me: “I have been explaining our new strategy for months, and last week in a leadership meeting I got astonishing feedback. The main message was ‘we have no clue where we’re going with our strategy’. How is this possible?! Defining a good strategy, and exec...
Phil Dourado's picture
By Phil Dourado Jun 5 2014

A leader who inspired me: true story

So, to start off our 'win a free book' competition, here's my example of a leader who inspired me.  Obviously, I can't submit this to the competition as a story. 'Cos, er, I decide who wins it. And I've already got the book anyway :) (Greg McKeown's Essentialism. Brilliant new book, re-defines...
Jim Taggart's picture
By Jim Taggart Jun 1 2014

Do You Know the Three “Cs” in a Social Media World?

We think a more open and connected world will create a stronger economy with more authentic businesses that build better products and services. We expect governments will become more responsive to issues and concerns raised directly by all their people rather than through intermediaries controlled b...