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By Jim Taggart Apr 26 2015

Back to the Future with Management by Objectives

The management-leadership field, as vast as it is with perspectives and theories aplenty, still finds a need to recycle ideas from the past. There are only so many ways to slice and dice theories on how to motivate people; manage–make that lead–them; and link the organization’s mission, vision and o...
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By Jim Taggart Apr 19 2015

Three Strikes…You’re Out! Six Lessons in Customer Service

I liked my old HP Envy laptop. When I bought it in 2010 it was state of the art. I used it for almost five years for personal use and for contract work. It was well built, powerful and compact. But technology moves on, and things that spin (like hard disks) eventually start balking. So I decided fin...
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By Phil Dourado Apr 14 2015

Are you a Responsible Leader? This'll help you find out

Being a responsible leader is about considering: Your employees, your customers, and what effect your actions will have on those people. From this blog post on Leadership Now, Author Tim Richardson has 4 traits you can measure yourself by.    1. Internal Assuredness The starting point is t...
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By Jim Taggart Apr 12 2015

Been There, Run That: Women in Leadership

 Kay Koplovitz has certainly been there and run that. The founder of USA Network in 1977, she was the first woman to lead a television network. Her success as the head of USA Network was demonstrated by its 13 year run as the number one ranked cable network in prime time. Later, in 1992, she le...
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By Jim Taggart Apr 5 2015

The Ethics of Leading a Nation: Fake Leaders Need Not Apply

 Your faithful correspondent of many years and leadership posts, moving towards the 500 mark, has attempted to stay above the political fray. However, today he’s delving deeply into the leadership political arena. What needs to be stated at the outset is that your correspondent has NO political...
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By Walt's Frozen Head Apr 3 2015

Lead like Disney: 'It'll never be finished'

Lee Cockerell's podcast this week talked about Disney's defining philosophy:'It'll Never be Finished'. Your GoalsProjects come and go, but each one is feeding towards your company's goals, and you will never be finished trying to reach those goals in every part of what you do.Even when Disney f...
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By Jim Taggart Mar 29 2015

What is Your Mission?

Each of us as mere mortals, existing on a 4.5 billion year-old planet in a speck of planetary time, needs to have a sense of purpose and contribution to our lives. It connects to leadership. Without contribution and purpose, we risk travelling through our short lifetimes as hitchhikers on a gorgeous...
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By Phil Dourado Mar 26 2015

One thing all leaders struggle with

Giving feedback.Receiving feedback can trigger a fight-or-flight response.We all rationally want to improve and would want honesty from those around us. Otherwise we end up with a bizarre funhouse mirror idea of who we are.How can we make it easier?Dan McCarthy has 10 tips on giving feedback.You sho...
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By Vasiliy Smetanin Mar 25 2015


Organizing, considering alternatives, making choices and solving problems are those common tasks managers have to cope with every day. The effectiveness of decision making shows how successful the manager is. Some of the decisions are quite simple and are made instantaneously, however some of them a...
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By Jim Taggart Mar 22 2015

How Distorted is Your Leadership Lens?

We all wear filters which affect how we perceive the world. Let’s call it our leadership lens. No one is immune–even super smart people.And there’s nothing wrong with that.The challenge is for each of us to be fully aware of our filters and how they influence our leadership lens. Otherwise, our...