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Ailsa Kaye's picture
By Ailsa Kaye Jun 2 2008

June 3rd Onsite Insights Event - It’s Not Magic! Creating the optimum Customer Experience at Woburn Safari Park

Attendees of this event can use the comment link, below, to share their insights and learning from the event, ask questions, seek follow-up information and so on.Notes from the event will be put here soon to spark off that conversation. ABOUT THIS EVENT Onsite Insights have teamed up with speciali...
Robinson Roe's picture
By Robinson Roe Jun 1 2008

June 2nd - Gone Missing

Sorry folks for having “gone missing”. Yes the architext is right I have been sucked back into my daily work. Added to this I went back to Uni part-time doing a Masters in Management (Strategic Foresight). In this course we are exploring models like Clare Graves’ Spiral Dynamics, Ken Wilber’s Integr...
Inspector Gadget's picture
By Inspector Gadget Jun 1 2008

Inspire Me: Ten ideas that could change the world

Fast Company has an inspiring slideshow on Saatchi & Saatchi's competition for ten ideas that could change the world. The winner of the $100,000  award is this (see image) - The Lifestraw; a portable, personal water purification device. Its resin interior filters out close to 100% of all...
The Architect's picture
By The Architect May 30 2008

A really simple balanced scorecard

As Rob has led this group and shared so much with us, but recently been sucked back into leading in his workplace (I'll email him and see if we can get him back into The Hub as he's so valuable), I've found this to keep our conversation on The Balanced Scorecard going. It's not quite as simple as t...
Servant Leader's picture
By Servant Leader May 29 2008

On top of the world, ma: Sir Edmund Hillary and Sherpa Tenzing

Today, Google tells me, is the anniversary of Sir Edmund Hillary and Sherpa Tenzing conquering Everest. I only mention this because Hillary died in January this year and the obituaries all talked about his combination of bravery and humility. His first words on descending the mountain were 'We've do...
Phil Dourado's picture
By Phil Dourado May 29 2008

Video Clip: Business Leadership Rackspace Style (Thanks to Rick Wilmot)

I've been interested in Rackspace since I went to look at their website a couple of years ago and a person - a real person - popped up in an instant chat window and asked if I needed any help. Those things can be really intrusive, but his approach was very laidback and non-salesy. I had a quick chat...
Phil Dourado's picture
By Phil Dourado May 28 2008

Leadership is a conversation: How this applies to medical leadership

 Demos, a UK-based think tank, just published a booklet called 'The Talking Cure'. Here's how Demos describes it (The 'NHS' is the UK's National Health Service):"Published on 14th May, The Talking Cure pinpoints the relationship between health professionals and patients...
Anonymous's picture
By Anonymous May 28 2008

Even a Schmuck Can Teach You Things

Here’s another one from Karen Salmansohn’s book, Ballsy: 99 Ways to Grow a Bigger Pair and Score Extreme Business Success. It’s tip number sixty...“Even a schmuck can teach you things…Defocus your anger at enemies. Refocus the lessons they generously teach you. In the end, you can learn just as much...
Ric Willmot's picture
By Ric Willmot May 27 2008

Tiger at Disney

I agreed with the article written about Rohde's experience of having to take the tiger into the Board to get them to consider his idea for Disney's Animal Kingdom. I have written a brief article on my blog mentioning this and putting a trackback to the article here on Leadership Hub for peop...
Walt's Frozen Head's picture
By Walt's Frozen Head May 27 2008

Disney Innovation: Bring a Tiger into the Room to Make Bosses Experience what the Customer will Experience

How do you lead creatively when the bosses who make decisions are often too far removed from the marketplace to know what customers will want?Joe Rohde was an imagineer at Disney who was convinced that Disney should launch a new theme park called Animal Kingdom. Twice he presented a large, well-rese...