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Phil Dourado's picture
By Phil Dourado Sep 8 2014

Tom Peters: Work and Play, Where's the Distinction?

It's Monday, it's midday, and your blood sugar's probably low. Luckily for us, Tom Peters has posted some of his favourite motivational quotes to chew on over lunch.Here's one of my favourites:"The master in the art of living Makes little distinction between his work and his play. He hardly knows wh...
Jim Taggart's picture
By Jim Taggart Sep 8 2014

Lead Through Mutual Commitment, Not Compliance

I was a young greenhorn economist with just a tad of related work experience. I’d worked in consumer lending after college for two years, but had grown disgusted with the countless hours I had to spend collecting loan arrears, knocking on doors and harassing single moms. So it was back to university...
Cindy Solomon's picture
By Cindy Solomon Sep 5 2014

3 Secrets to Virgin Atlantic’s Awesome Customer Service

Last week I had the opportunity to fly with Virgin Atlantic. I've become an addict of their sister airline, Virgin America, and was relishing the opportunity to see how the international service compared. Like most savvy business travelers, I packed my carry-on with cleverly matched outfits that wou...
Cindy Solomon's picture
By Cindy Solomon Sep 2 2014

5 Myths About Why Millennials Leave You

When it comes to laments about Millennials in the workforce, I’ve heard it all. Millennials are this. Millennials are that. The truth is, Millennials are, in many ways, no different from any other generation that preceded them. Generation X, Baby Boomers, even the Silent Generation’s workers were co...
Jim Taggart's picture
By Jim Taggart Sep 1 2014

In Memory of a Leadership Pioneer – Warren Bennis

This summer saw one of the world’s most respected leadership experts depart our planet, heading off to join other past leadership giants. Warren Bennis died on July 31 at age 89. Growing up in a Jewish family in New Jersey, Bennis was only 18 when he enlisted in the U.S. Army, where as one of i...
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By Inspector Gadget Aug 28 2014

How Customers Really See Your Company: As One Person

On Twitter, brands are alive.The likes of Old Spice and Taco Bell are teasing each other in public, answering customer queries directly and cracking terrible jokes. It's a strange thing to see, but it's a clever piece of marketing: it turns the organization into one person the customer can interact...
Phil Dourado's picture
By Phil Dourado Aug 27 2014

'Who Inspires You?' Our Hub Competition Winner of July: "What Is The Reason?"

We have been getting some beautiful stories from Hub members about who their greatest inspiration is. We have a favourite story from July, who's won their free copy of 'Essentialism'. Please keep your stories coming; we'll be keeping the competition open and sending out more books. And the winner fo...
Jim Taggart's picture
By Jim Taggart Aug 25 2014

Crisis Leadership: Clarifying What Needs to be Done

Think of a time when you were under a lot of pressure with a very short deadline. I don’t mean being at Starbucks trying to decide on which decadent coffee you were debating on ordering. I mean serious pressure–and it doesn’t have to be necessarily work related. It could have been dealing with a med...
Phil Dourado's picture
By Phil Dourado Aug 22 2014

Only 13% of Employees Feel Engaged at Work. Richard Branson Has Some Advice.

This week from the Bearded Wonder:"Success in business is all about people, people, people. Whatever industry a company is in, its employees are its biggest competitive advantage. As Virgin Pulse CEO Chris Boyce said recently, “They’re the ones making the magic happen -- so long as their needs are...
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By Jim Taggart Aug 18 2014

Living and Leading on the Edge

This post takes a look at a new book that is joining the leadership field. Written by a respected leadership practitioner, it has arrived at a critical time for leaders who must contend with competing priorities and conflicting challenges, all the while trying to remain centered and focused on what...