Good Counsel for Managers Seeking Counsel

In his book, The Manager’s Survival Guide, Morey Stettner has a “Before You Ask� checklist. He advises managers to…

Use this checklist to ensure you’re seeking wise counsel and you’re ready to digest what you hear:

• You’re curious to hear what the person says.
• You respect the person whom you’re asking.
• You disclose all relevant information so the person can respond knowledgeably.
• You withhold your editorial comments (e.g. who’s to blame for the problem, what solution you prefer, etc) to invite unbiased feedback.
• You listen to advice without rushing to judge it.
• You expect to learn something new.

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