In this three minute extract from a powerful talk, an MD says that great leadership comes when you move in your head from 'expert who is expected to know the answers' to 'discovery mode'.
I love his phrase, something like: "I jumped into uncertainty, and landed in the arms of my colleagues." And listen for this final sentence at the end of this three-minute extract, as that's the 'Aha!' for leadership: "...understanding the nuance between telling people what to do and having a conversation." Doesn't just apply to medical staff, of course. Applies to how we all talk and behave with patients and each other.